VARENA visitor service

If you have any questions, our visitor service on the ground floor is available during the opening hours. Here you can buy lottery tickets, oetickets, the “Zehner” (lit. “Tenner”) shopping voucher and much more.

Opening hours

MON – FRI
09:00 – 19:00
SAT
09:00 – 18:00

Services

A lot of facilities and services wait for you in the VARENA to make your visit even more pleasant.

You can find more information on selected services in our shopping center in the list below.

Familyfriendly

Lollipop
Worry-free shopping experience thanks to professional childcare at LOLLIPOP VARENA located at the first floor.
Shopping-Cars
The shopping cars are currently not available.
100 family parking spaces
100 family parking spaces are available on P-1, P-2 and the parking deck.
Free diapers and wet wipes
Free diapers and wipes are available at the visitor service.
Family toilets
Folding armchairs in women’s and men’s toilets.
Buggy and twin buggy rental
The buggy rental at the visitor service is located at the ground floor. Also for twins. Only possible during centre opening hours.
Baby changing room
A changing table is located on the ground floor (yellow toilet) and on the first floor (green toilet).
Children’s toilet
The children’s toilets at VARENA are located on the ground floor and on the first floor.
Twin shopping trolleys
Free rental of twin shopping trolleys at the visitor service on the ground floor.
Breastfeeding chair
The breastfeeding areas are next to the ladies toilet (yellow) on the ground floor and the ladies toilet (green) on the first floor.

Visitor service

Visitor Service
You can get information at the visitor service on the ground floor. Issuing and sale of Zehner gift vouchers.
OE Ticket sales point
The OE Ticket sales point is located at the ground floor. Tickets, passes, events, concerts.
Dogs are welcome
Dogs are welcome. They must be kept on a leash & muzzled in the entire indoor area.
Lottery sales point
Lottery sales point at the visitor service on the ground floor.
Power bank rental
Power bank rental at the visitor service on the ground floor.
Sales point for vouchers
The sales point for ZEHNER vouchers is located in the ground floor. Also available online.
You can find more information here
Apple Monday
On Apple Monday, there are free apples for visitors at the visitor service on the ground floor.

Vending machines & self-service

Post-self-service zone
Post-self-service zone 00:00 – 24:00
Electric cigarette machine
The electric cigarette machine is located on P-1 at the INTERSPAR moving walkway.
Lockers
They are located at P-1 and P-2. Secure storage of valuables and shopping purchases.
Mini tobacco shop
Located next to the Interspar moving walkway on the ground floor.
Photo booth
Located at the exit of the INTERSPAR roller walkway at P-1.
Cash machine/ATM
2 ATMs and a self-service bank are located on the ground floor and 1 ATM on the upper floor.
Shoe shine machine
The shoe shine machine is located at the Interspar moving walkway.
Textile cleaning
TextilpflegeBox Zimmermann is located on P-1 next to the INTERSPAR escalator.

100% barrier-free

100 disabled parking spaces
There are 100 disabled parking spaces.
Inclusive shopping trolleys
For rent by the VARENA visitor service.
Rollator
Free rollator rental at the visitor service on the ground floor.
Free rental of wheelchairs
Free rental of wheelchairs at the visitor service on the ground floor.
Inclusive baby changing table
The inclusive baby changing table at VARENA is located by the toilet on the ground floor.
Disabled toilets
All toilets are barrier-free.
WC+
Toilet with stand-up aid and hygiene container.

Easy to reach

1.900 XXL free parking spaces
1.900 XXL free parking spaces.
Footpaths and bike paths
VARENA can be reached on foot and by bike via paved, wheelchair & pushchair-friendly footpaths and bike paths.
Weather-proof parking
In our parking garage, your car is protected against bad weather and hail, even outside of opening hours.
100 parking spaces for bicycles
100 parking spaces in P-2 and on the front parking deck.
Bus stop
Lines 2 and 3 stop right in front of the VARENA (exit P-2).
Electric charging station
Energy charging station for cars on P-2. It currently offers you ten charging stations with an output of 11 kW and two high-speed charging stations with 22 kW at.
Taxi rank
Taxi rank in front of the VARENA (Interspar entrance).
Bike Self-Service Terminal
The Bike Self-Service Terminal on P-2 provides an air pump and various tools for a quick repair of your bicycle.

Hygienic & healthy

Permanent cleaning
Permanent cleaning throughout the center.
Fresh air supply
Up to 100% fresh air supply throughout the entire centre.
Free feminine hygiene products
Upon presenting the card you find in the ladies’ restrooms, you can receive either a free tampon or pad at the VARENA visitor service.
Sanitary towel dispenser
Hygiene towel dispensers by the INTERSPAR shopping trolleys.
Defibrillator
At the visitor service on the ground floor.
Disinfectant dispensers
Disinfectant dispensers are distributed throughout the entire centre.
Hand cream dispenser
Hand cream dispenser in all toilet facilities.

Specials

Panoramic map with digital contents
The VARENA map app allows you to discover digital contents on the map.
Book exchange station
The book exchange station is located upstairs near our Lollipop.
Borrow or exchange books, free reading, donate old books.
Smoking area
In front of the INTERSPAR and Kastner & Öhler entrances, you’ll find heated smoking areas.
Free Wifi
Throughout the entire area of VARENA free WiFi is available for customers for the duration of their stay.
Enzi Relax chairs
Our Enzi Relax chairs in front of the entrances offer you a chance to relax in the sun.
On the go with the bicycle

Self-Service Terminal

Bike trouble? No problem – at VARENA (Parking Deck P-2) you’ll find a free self-service terminal with an air pump and all the tools you need to get your bike back in action quickly.

personal, meticulous and reliable

Textile cleaning box

Feed the TextilpflegeBox at VARENA your textiles; pick them up clean and ready to go. Pay using credit card or SEPA direct debit.

Biblio-Take

Book exchange station

The book exchange station is located near our LOLLIPOP. Borrow or exchange books, free reading, donate old books.